BOOKING & DEPOSIT POLICY

All appointments require a non-refundable deposit to secure your booking.

Deposits will be applied toward your total service cost.

Appointments are not confirmed until the deposit is received.

 

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CANCELLATION & RESCHEDULING POLICY

We kindly ask for at least 24 hours notice for cancellations or rescheduling.

• Cancellations within 24 hours will result in loss of deposit

• No-shows will require a new deposit to rebook

 

We value your time and ask that you respect ours as well.

 

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LATE POLICY

Please arrive on time for your appointment.

• A 10–15 minute grace period is allowed

• After that, your appointment may be canceled or shortened

• Late arrivals may still be charged full price

 

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PAYMENT POLICY

Remaining balances are due at the time of service.

Accepted payment methods: Cash, Card, Apple Pay

 

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LASH APPOINTMENT POLICY

For the best results and safety:

• We do not work over other lash technicians’ work

• Clients must book a lash removal + full set or arrive with clean lashes

• Lash cleanse is included if needed

 

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SERVICE PREPARATION POLICY

• Please arrive with a clean face (no makeup, oils, or residue)

• Avoid caffeine before lash appointments

• For facial services, disclose any skin conditions or sensitivities

 

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PRODUCT POLICY (PHYSICAL PRODUCTS)

All physical product sales are final.

We do not accept returns or exchanges.

If your item arrives damaged, contact us within 48 hours.

 

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DIGITAL PRODUCT POLICY

All digital products are non-refundable.

Access is for personal use only.

Sharing or reselling is not permitted.

 

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EDUCATION / CONTENT DISCLAIMER

All content is for informational and inspirational purposes only.

Results may vary. Please consult professionals when needed.

 

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COMMUNICATION POLICY

For special requests or inquiries:

[yournatureselegance@gmail.com] (mailto:yournatureselegance@gmail.com)

 

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ALLERGIES & SENSITIVITY DISCLAIMER

We use high-quality, naturally inspired, cruelty-free ingredients.

Clients must inform us of any allergies or sensitivities prior to service.

We recommend a patch test if you have concerns.

 

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PHOTO & MEDIA CONSENT

Photos/videos may be taken for promotional purposes with your consent.

Please let us know if you prefer not to be photographed.

 

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CLIENT INTAKE & CONSENT FORMS

Required for all first-time clients and select services to ensure safety and customization.

 

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RESULTS DISCLAIMER

Results vary based on skin type, lifestyle, and aftercare.

Consistency is key for best results.

 

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NO REFUND POLICY (SERVICES)

All services are non-refundable.

Please reach out within 24 hours if you have concerns.

 

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ADJUSTMENT POLICY

Complimentary adjustments available within 24–48 hours if needed.

 

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APPOINTMENT CONFIRMATION

Appointments must be confirmed prior to arrival or may be canceled.

 

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SANITATION & SAFETY

All tools and equipment are sanitized between each client.

 

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IN-SERVICE ETIQUETTE

• Headphones are welcome

• No phone calls or texting during services

 

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GUESTS & CHILDREN POLICY

• No extra guests allowed

• Children are not permitted during appointments

 

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PET POLICY

Only certified service animals are permitted.

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FINAL BRAND STATEMENT

At Natures Elegance, we are committed to creating a luxury experience rooted in care, intention, and respect.

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